Terms & Conditions

Last updated: April 16, 2026

1. Service Description

ClinicPing provides automated appointment reminder services. Our service sends SMS text messages and automated voice calls to remind users of upcoming appointments.

2. Consent to Receive Messages

By providing your phone number and opting in at https://clinicping.net/opt-in, you agree to receive automated appointment reminder messages from ClinicPing. These messages may include:

  • Appointment date and time reminders
  • Confirmation requests
  • Appointment-related follow-ups

3. Message Frequency and Costs

  • You may receive up to 4 messages per appointment.
  • Message and data rates may apply depending on your mobile carrier and plan. ClinicPing is not responsible for any charges from your carrier.

4. Opting Out

You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will receive a one-time confirmation message. You may still receive voice call reminders unless you contact us at [email protected].

5. Help

For assistance, reply HELP to any message or email us at [email protected].

6. Disclaimer

ClinicPing reminders are a courtesy service and do not replace your responsibility to keep track of your appointments. We are not liable for missed appointments due to message delivery failures, carrier issues, or incorrect contact information.

7. Privacy

Your personal information is handled in accordance with our Privacy Policy. We do not sell or share your information for marketing purposes.

8. Changes to Terms

We may update these terms from time to time. Continued use of the service after changes constitutes acceptance of the updated terms.

9. Contact

For questions about these terms, email [email protected].